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ToysGamesGifts.co.uk
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Privacy Policy Policy Statement We take our commitment to your privacy seriously and treat any information you supply us with care. We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hi-jacked or redirected to anyone but ToysGamesGifts. Look for the yellow padlock in the bottom-right of your browser as you enter the Checkout section of our site. What information we hold about you If you have bought something from us the information we gather may include name, delivery address, credit or debit card number and expiry date, email address, telephone number, and any personal preferences. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using the unsubscribe link at the bottom of the email. Cookies In addition to the Information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Cookies can be used to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for you. Cookies also allow us to count the number of unique and return visitors to our Site. Our cookies also keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour. You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser. If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add www.ToysGamesGifts.com to your list of trusted sites. Should you wish to turn off cookies in your browser, your browser's help menu should tell you how to do this, but this will, of course, affect some of the features of our site and therefore your shopping experience. If you are worried about anything to do with our website or your online shopping experience, please email us at security@ToysGamesGifts.co.uk and we'll be glad to talk through any issues with you. Some of our associated companies may themselves use cookies on their own websites. We have no access to, or control of these cookies, should this occur. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of your seeking to follow these instructions. We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you. What we do with your information Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information. We would like you to keep the Information about you up-to-date. You may change any of the basic information we keep about you at any time by updating your information in MyAccount. We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you consent to such use and transfer. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please send an email to unsubscribe@ToysGamesGifts.com or click the Unsubscribe link (if available) at the bottom of any email you receive from us. Who else sees your information We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Initial City Link & Parcel Force. Your Consent By using our web site you consent to us using the personal information you have given ToysGamesGifts and our trusted partners, as outlined in this Privacy Policy. If you are concerned about anything to do with our site, please email us on info@ToysGamesGifts.co.uk and we'll be glad to help you. Tell a Friend We operate a ‘Tell a friend’ service. This is a referral service, designed to make it easy for customers to recommend our Site, products or offers to a friend. First, a customer sends us the friend's name and email address, and secondly, we contact the friend by email, telling them who we are, and inviting them to take advantage of a particular offer, recommending a product item or to visit our website. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. Surveys We always aim to provide a first class online shopping experience and are constantly striving to improve the services we offer. As a result we occasionally ask for feedback from our customers using surveys. Participation in our surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information. |
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