We want you to be happy with the purchases you make at ToysGamesGifts. If you're not satisfied, you may return or exchange your item within 30 days of receipt of the product.

You can return an item to us in its original condition within 30 days of the date you received the item, and we will issue a full refund for the price you paid for the item.

All you pay for is the return postage of the goods. Please contact us by email (info@ToysGamesGifts.co.uk), to inform us of your wish to return the goods and we will allocate you a Returns Code (which you may wish to include with the package to ensure we process your return as quickly as possible). We will endeavour to respond to your email query with in 1 working day.

If you receive an item from us which is faulty, please contact us by email (info@ToysGamesGifts.co.uk) to inform us within 30 days of receipt, and we will arrange a refund or replacement on us receiving the item. We will endeavour to respond to your email query with in 1 working day.

We usually ask that you send items back to us via Royal Mail First Class (Recorded Delivery) as you will be responsible for the item or items until they reach us.